No, special shipping or handling required!
The DNA Kits are shelf stable at room temperature. There is no need to refrigerate the kit prior to use. However, after you collect the DNA sample from your dog, it is important that you ship your DNA kit back to us within one to two days. It’s important to get the sample back to our labs in a timely manner.
We want to make returning your DNA Kit as easy as possible. Each kit contains a prepaid mailing label from the US Postal Service. Once you collect the sample, follow the kit instructions to repackage it in the box and apply the return label to the outside. It’s okay if the mailing label covers the verification code sticker on the box. You don’t need to add extra insurance when you take the kit to the post office.
Once we are notified that the DNA Kit is in the mail, we will send you an email with a tracking number so that you can track the kit on its journey back to our lab.