Why am I not receiving emails from you? October 19, 2020 22:34 Email is our primary mode of communication with our participants. You may need to add our email firstname.lastname@example.org to your contacts to ensure that our emails don’t end up in your spam folder. Related articles What if I don’t know how to answer a question on the Health and Life Experience Survey? What happens after I nominate my dog? How do I request a copy of your research protocol? Should I answer the questions on the Health and Life Experience Survey for how my dog was as a puppy or for how they are now?